@InProceedings{	  SW97-2,
  author	= {Ralf Steinmetz and Lars C. Wolf},
  title		= {{Quality of Service: Where are We ?}},
  year		= {1997},
  month		= may,
  journal	= {},
  volume	= {},
  number	= {},
  booktitle	= {Proceedings of the IFIP Fifth International Workshop on
		  Quality of Service (IWQOS `97), New York, NY, USA},
  publisher	= {},
  institution	= {},
  howpublished	= {},
  pages		= {},
  note		= {},
  url		= {https://www.ibr.cs.tu-bs.de/users/wolf/papers/kom/iwqos97.pdf}
  %url		= {http://www.kom.e-technik.tu-darmstadt.de/publications/abstracts/SW97-2.html}
		  
}