Changing monitor action behaviour

Ed Sanborn (esanborn@healthgate.com)
Mon, 21 Apr 1997 11:14:58 -0400

Hi,

I'd like to add email, logging, and paging to my list of actions.
Before I do that, though, I'd like to make a change such that only one
email or page or log entry will be made when a device goes down. If my
monitoring interval for a device has been set to, say, 5 minutes, right
now I'll be paged EVERY 5 minutes until I fix the device. While during
normal working hours this might actually be nice (it would keep me
from ignoring it), but I do not want to be paged like this off-hours.
Let me rephrase that...I will be thrown out the window if my pager goes
off all hours of the night very five minutes when a device is out.
Also, log entries and multiple emails are pretty annoying as well. One
is enough. So. Has anyone been through this? I'd hate to recreate the
wheel.

Thanks,

Ed

-- 
Edward A. Sanborn             Director of Information Technology  
HealthGate Data Corp.        (617) 321-6000 x.236
380 Pleasant St., Suite 230
Malden, MA. 02148             http://www.healthgate.com
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